Payment Policy

Last updated: February 1, 2026

Accepted Payment Methods

At Tavexino, we offer several secure payment options to ensure a convenient shopping experience:

Credit/Debit Cards: We accept all major credit and debit cards, including:
- Visa
- MasterCard
- American Express
PayPal: For enhanced security and convenience
Bank Transfer: Available for orders over CAD 2,000

PayPal Payments

When choosing PayPal as your payment method:

You will be redirected to the secure PayPal payment page
Log in with your PayPal credentials to confirm the payment
Non-PayPal account holders can still pay via PayPal using their credit/debit cards
The shipping address must match your PayPal verified address
All transactions are processed in Canadian Dollars (CAD)

Security Measures

Your payment security is our priority:

All transactions are encrypted using SSL technology
We comply with PCI DSS requirements for secure payment processing
Your payment information is never stored on our servers
We implement additional security measures to prevent fraud

Order Processing

Understanding our order processing procedures:

Orders are processed during business hours (Monday to Friday, 9:00 AM - 5:00 PM EST)
Payment confirmation is sent via email
Order processing begins after payment verification
Custom orders require a 50% deposit

Currency and Pricing

Important information about our pricing:

All prices are listed in Canadian Dollars (CAD)
International orders may incur additional banking fees
Exchange rates are determined by your payment provider
Prices include GST/HST where applicable

Payment Issues

If you experience any payment-related issues:

Contact our customer service team at ask@tavexino.com
Call us at +1 450-462-8317 during business hours
Visit our store at 544 Rue William Barfoot, Greenfield Park, QC J4V 3N5

Special Orders and Deposits

For custom tailoring and special orders:

A 50% deposit is required to initiate the order
Balance payment is due upon completion
Deposits are non-refundable for customized items
Payment plans available for orders over CAD 3,000

Additional Information

For more details about our policies: